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PRIVACY POLICY

Last Updated: February 28, 2026

Peake Pointe Care Services (“Company,” “We,” “Us,” or “Our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Company Information

Peake Pointe Care Services
16250 Northland Dr., Suite 245
Michigan, United States
Email: office@peakepointecare.com
Website: https://www.peakepointecare.com

2. Information We Collect

Personal Information

We may collect personally identifiable information, including but not limited to:

  • First and last name

  • Email address

  • Phone number

  • Mailing address

  • Information submitted through contact forms

  • Employment-related information (if applying for a position)

Health-Related Information

If you inquire about or receive home-care services, we may collect information related to care needs. This information is handled in accordance with applicable healthcare privacy laws, including HIPAA where applicable.

Usage Data

We may automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visit

  • Time spent on pages

  • Device type

  • Diagnostic and analytics data

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Enhance user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. How We Use Your Information

We may use your information to:

  • Provide and manage home-care services

  • Respond to inquiries and service requests

  • Communicate regarding care services

  • Schedule consultations

  • Process employment applications

  • Send updates, service notifications, or relevant information

  • Improve website performance and services

  • Comply with legal obligations

We will not sell your personal information.

5. SMS Communications

If you opt in to receive SMS messages from Peake Pointe Care Services:

  • Message frequency may vary.

  • Message and data rates may apply.

  • You may opt out at any time by replying STOP.

  • For assistance, reply HELP or contact us at office@peakepointecare.com.

SMS opt-in or phone numbers collected for SMS purposes are not shared with third parties for marketing purposes.

6. Sharing of Information

We may share information in the following circumstances:

Service Providers

With trusted third-party vendors who assist us in operating our business (such as IT providers, payroll systems, or communication platforms). These providers are contractually obligated to protect your information.

Legal Requirements

If required by law, court order, or government request.

Business Transfers

In the event of a merger, acquisition, or sale of assets.

We do not sell or rent personal information to third parties.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Healthcare-related records are retained in accordance with applicable state and federal laws.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

You may:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information (subject to legal retention requirements)

To make a request, please contact us at office@peakepointecare.com.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, please contact:

Peake Pointe Care Services
16250 Northland Dr., Suite 245
Michigan, United States
Email: office@peakepointecare.com

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